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Manage difficult people & conversations

Description:

Managing professional relationships effectively is important, and this is particularly true for Clerks and local council officers. Yet whether it’s with other officers or with councillors, sometimes difficult situations will present themselves, and it’s vital to have the skills to manage the challenges. This session for local council officers explores practical techniques and ideas to manage difficult relationships in a council environment.

Booking:

If you wish to book a place on any training events run by Breakthrough Communications, please inform your clerk/RFO.

Please note all training is delivered via Zoom and there are no face to face alternatives available.

Once a booking is made the council will be invoiced by Notts ALC at £30 per delegate, per event and the fee will be payable immediately to secure the place/s.

In making a booking, you are confirming that you have the necessary approval from the council to attend the event and that payment of the fee has already been authorised.

Cancellation of a booking within 7 days of the event occurring will result in a loss of fees so please try to make arrangements for someone else to take your place.

Cancellation of a place more than 7 days prior to the event will incur a £10 per person, per event, administration fee, any remaining payment will be refunded.